For professionals in the travel and tourism industry

The information on this page is directed to travel organizers and persons with a licence to guide in the City Hall.

Travel and tour operators

If you represent a travel or tour operator and have a group who wish to visit City Hall, there are two different options. As City Hall is a working governmental office building, groups must enter with a guided tour. Either you can schedule a tour with an in-house City Hall guide or you can choose a local guide who has permission to guide in the City Hall.  More practical information about the visit can be found in the document below.

Visit Cityhall 2020 (pdf, 290 kB, new window)

A guided tour by an in-house City Hall guide

In order to arrange for a tour with an official City Hall guide, you will need to send us a request by e-mail or telephone. The tour takes about 45 minutes and starts at the following given times during the day: 9 a.m., 11 a.m., 1 p.m., 3 p.m. and 4 p.m. In the summer, there are more times to choose from.

Telephone: 08-508 290 58

A guided tour by a local guide

When you arrange for a local guide, make sure that the guide in question has a special permit to serve as a guide in City Hall. A group with a guide holding a permit can enter as they wish, provided that the time they chose is during our opening hours. They can also choose how long they want the tour to be. Note that if you arrange for a local guide, you should not schedule with us. If you do a double booking, we will charge you a no-show fee.

Experience Stockholm with your own guide, Visit Stockholm website (new window)

List of members of the Association of Authorized Guides in Stockholm (new window)

Opening hours and exceptions

Our usual opening hours when guides can enter the building together with their groups are Monday through Sunday from 8:30 a.m. to 4 p.m. Please note that no outside groups can enter the building between 9:55 and 10:10, 10:55 and 11:10 and 11:55 and 12:10. This rule applies all year and represents a way for us to even out the flow of visitors to the building at peak times.

City Hall often must modify its opening hours as many events and activities take place in this building. Exceptions to our opening hours will be indicated below. As the exclusion list is preliminary, it is best to call us for the latest information. Please note that City Hall may close early on short notice due to various events taking place in the building.

Admission and payment

We charge different prices depending on whether a group visits City Hall with a local guide or arranges for one of our in-house guides. One tour leader per group enters for free.

At City Hall, we accept cash payment in Swedish crowns SEK (SEK), euros (EUR) and U.S. dollars (USD). In the case of the last two currencies, we accept only bills. Credit and debit cards and cash payments should preferably be made by one person for the entire group so as to avoid long queues.

You may also pay with vouchers, provided that the type of voucher in question has previously been accepted by us. In order to get a voucher approved, read our terms and conditions and send us a sample of the voucher before your visit. Please note that we do not print vouchers on-site at City Hall. The guide or tour leader must present the actual physical voucher.

Admission City Hall 2020 (pdf, 322 kB, new window)

Payment with voucher (pdf, 244 kB, new window)